Small Group Usability Exercise
1. Compare and contrast the following websites for booking a flight.
airlines:
trip planners/reservation centers:
How easy is it to find flight information?
Prices?
Make reservations?
Locate gate information?
Is it cheaper to fly to San Francisco or San Jose?
How can I rent a car once I arrive?
Can I take a day trip to Napa Valley?
Could I take a day trip to San Diego to see the zoo?
2. I would like to buy a new car for under $20,000. Do a web search. Which comparison websites provide the best information? (example Edmunds)
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